Early MSP groundwork
Started USTeks as the first MSP in Alabama and helped define managed services in the early days.
PocketMSP
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Built for MSP Owners
Real help, AI insights, and expert guidance when you need it most.
Built for the moments when an MSP owner needs a clear answer, a second opinion, or a practical next step without waiting on a forum thread or another meeting.
25+ years
Building MSPs, software companies, and helping owners make better growth decisions.
Real operators
Experience from USTeks, ThinkGard, AdeptMC, advisory work, and the field.
Real-time help
Direction for the client, team, sales, and strategy decisions that cannot wait.
MSP AI
PocketMSP early access
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Join early access and be first in line for PocketMSP as we bring practical MSP guidance to mobile.
PocketMSP helps you move fast when the next hard decision shows up, with guidance shaped for the way MSP owners actually work.
Get launch updates and early access details.
Founder Credibility
Built by Someone Who's Lived It
25+ years building MSPs, software companies, and helping owners grow smarter and faster.
PocketMSP is shaped by real operating experience across service delivery, disaster recovery, sales, marketing, pricing, leadership, and the everyday pressure of owning the outcome.
Founding member
Paul Franks
Reliability under pressure
Built backup and disaster recovery for local government, where planning and reliability were non-negotiable.
Purpose-built software
Created disaster recovery software designed specifically for MSPs and the clients they support.
Trusted perspective
Served on Datto's advisory board, spoke at major industry events, and worked with MSP owners across the country.
The Problem
The Pressure Is Real
Staff issues. Sales slowdowns. Client fires. Tough decisions. PocketMSP helps you move fast with confidence.
Running an MSP means switching from technician to leader to salesperson to problem solver, often in the same hour. The right guidance can keep one bad moment from becoming a bad week.
Problems do not show up on a schedule.
They show up between meetings, after hours, on client calls, and when your team is already stretched. PocketMSP gives you practical direction in the moment so you can act with clarity.
Live app view
What PocketMSP Does
Your MSP Advantage
Expert guidance, AI support, and proven tools right in your pocket.
Use it to think through pricing, prepare for a tough employee conversation, sharpen a sales approach, or decide what to do next when a client issue gets complicated.
AI Tools
Ask. Solve. Grow.
Get fast answers on pricing, hiring, operations, sales, and strategy.
Ask plain-language questions and get direct, practical guidance built around MSP realities instead of generic business advice.
Sales
Marketing
Pricing
Operations
Hiring
Leadership
Growth strategy
Practical guidance grounded in real MSP experience, ready when you need a useful answer quickly.
MSP AI
Private mentor group
Circles
Don't Build Alone
Join a private group of MSP owners led by a mentor. Share wins, solve problems, grow together.
Circles are built for honest conversations with people who understand the pressure of ownership. Bring the hard questions, compare what is working, and stay accountable as you grow.
In the Moment Help
Need Help Right Now?
PocketMSP is built for real moments, not delayed replies or forum posts.
Your past conversations stay close, so you can revisit the thinking behind pricing calls, client questions, sales ideas, and operational decisions.
Fast answers
Saved context
Mobile support
Saved context
Screenshots
See It Working
Simple tools built for busy MSP owners on the move.
Start a conversation, review saved context, and move between AI guidance and Circles without digging through another platform.
Why It Matters
Move Faster. Lead Better.
Make stronger decisions, reduce stress, and grow with confidence.
PocketMSP gives owners a place to pressure-test ideas, find the next step, and keep momentum when the business needs an answer now.
One Decision at a Time
That is how stronger MSPs are built.
PocketMSP helps you keep moving with guidance that fits the pace and pressure of ownership.
PocketMSP
Ready to Grow Smarter?
Join early access and be first in line for PocketMSP, the mobile advisor built for real MSP questions, real pressure, and real growth.